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What makes a great trip even better? Your Vantage Program Manager – and we’ve got the best! In fact, 92% of Vantage travelers in the first half of 2009 rated their Program Manager “excellent” worldwide. These experienced travel professionals are with you every step of the way, to provide expert service relating to every aspect of your trip. Usually English-speaking natives of the area you are traveling in, they are knowledgeable, friendly, and caring guides whom will always be there when you need them.
Vantage Program Managers are chosen based on their tour’s overall Excellence, their own overall Excellence, and their ability to work well together as a team. Below are a few of our worldwide Top Performers:
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Annelies Burgers
Program Manager, European River Cruises
Over the last 25 years, Annelies has led tours all over the world. Her home,
though, is the eastern part of the Netherlands, near the German border.
Annelies works on Vantage's European river ships as a program manager, and in
the off-season she works as a local guide in Holland. Her major interests are
history, art, and culture, and her enthusiasm and the knowledge of these
subjects makes her a favorite with Vantage travelers. Most of all, Annelies
tells us, she wants her travelers to have a great time. And, although Annelies
has guided tours to a variety of destinations, she finds it a real pleasure to
show people the beauty of her own country. It follows, then, that her favorite
Vantage itinerary is Holland and Belgium in Bloom. The one caveat of river
cruising all the time, she tells us, is the affects of all the excellent food
on board. That's why Annelies tries to exercise regularly - she's currently
taking golf lessons. |
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Ignacio "Nacho" Eiras
Program Manager, South America
This native of Argentina, known to one and all as Nacho, receives high praise
from Vantage travelers for his outgoing personality and for his extensive
knowledge of the history and customs of all of South America. He particularly
enjoys introducing travelers to the local people. |
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Silvina Fino
Program Manager, South America
Born and raised in Argentina, Silvina has toured Europe and the US as a golf
professional. She finds guiding tours very rewarding because she gets to get to
know new people and different cultures while sharing her own. Silvina loves to
show visitors all that Argentina has to offer, especially her hometown, Buenos
Aires. Her other favorite places include Patagonia and Iguazu Falls, which she
describes as "breathtaking." In her spare time, Silvina enjoys fly fishing,
jogging, meditating, swimming, and of course, playing golf. |
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Tessa Jansen
Program Manager
Originally from Eindhoven, in the southern part of the Netherlands, Tessa has
also lived in Switzerland and France. Two years ago she moved to Italy - and
now the region she lives in, near Genoa, is her favorite location. "We have
mimosa blossoming in January," she gushes, "it is the most beautiful area I
know with the most pleasant climate."
Tessa has led tours to destinations throughout Europe, including Scandinavia and
Russia, and to Central and South America, as well. As a Program Manager, Tessa
enjoys providing her guests with insight into the countries they visit. She
speaks six languages - Dutch, English, French, German, Italian and Spanish. "I
learned because I am a very curious person, Tessa told us, "this way I can
always understand what other people are talking about. I also like to teach my
groups a bit of language so they, too, communicate with the local people they
meet." She also hopes to help travelers understand why certain things are
different from what they are used to in their own country. "What other reason
is there to travel?" Tessa concludes, and then adds, "I'm crazy about
photography, and I always take my camera on tour." |
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Cheryl Kobayashi
Program Manager, National Parks
About leading Vantage's National Parks tour, Cheryl says, "My job is to help my
Vantage guests appreciate the beauty spread before them by giving them an
understanding of the culture, geology, trees, flowers, plants, and the amazing
wildlife." It's no wonder she earns 100% "excellent" ratings from the folks
that travel with her! |
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Werner Kren
Program Manager
Werner’s passion for his work is reflected in the excellent ratings he receive from Vantage river cruise passengers. “I’m from Germany,” he says, “and I particularly enjoy sharing my country’s beauty and history with American visitors, as well as the joys and challenges of reuniting the nation.” |
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Bill Miller
Program Manager, National Parks
A specialist on the American West, Bill currently leads Vantage's National
Parks and Northwest tours. Last year, Bill moved to Boulder, Colorado from
Cheyenne, Wyoming. A big fan of the wide-open spaces and natural splendor
of the American West, Bill feels "It's an enormous privilege to introduce my
fellow citizens to our country's bounty. I love to put people in touch with our
nation, on all levels, from history to legends and from geology to geography."
Bill is studying French and history at the University of Colorado, and works
occasionally as a management consultant. |
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Paula Pergande
Program Manager, National Parks
This Tulsa gal, born and raised, left the corporate world to pursue her
passions: people and travel. And she's never looked back. Paula's travel career
has taken her all over the world - to Australia, New Zealand, China, Thailand,
Europe, Russia, Africa, and all over our magnificent United States of America.
Her favorite destination is Hawaii. "I experience a beautiful feeling of peace
every time I visit the Islands," Paula explains. But my favorite tour to lead
is, and always will be, the National Parks As a tour director, I learned by my
second tour that my travel passion was indeed more a people passion, and my
people have become my direct focus on each and every adventure-whatever I can
and must do to make their tour experience the best memory of their lives I will
absolutely do! In return, the folks who travel with me enrich my own life
beyond description."
Paula also enjoys working with animal rescue and learning more about Native
American history, which is abundant in Oklahoma. |
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Irina Pogrebnaya
Program Manager, Russia
Irina finds working as a Vantage Program Manager during the summers the perfect complement to her winter job as a professor of English at Rostov State University. Interacting with Vantage’s American travelers helps her keep her English vocabulary limber and up-to-date. Plus, she likes to share the insights of the Americans she meets with her Russian students, and vice-versa.
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Ann Smets
Program Manager, European River Cruises
Anna lives in Antwerp, Belgium - she grew up in the green suburbs outside the
city. Over the last 11 years, Anna has lived and worked in many different
countries, including France, Spain, Ireland, Egypt, India, and the USA. In the
past, Anna led Vantage land tours in Europe. In the last few years she's worked
on European river cruises. To sum up her tour directing experiences she says,
"It's never boring!"
When asked to list her favorite destinations, Anna replied, "I guess the place
that touched my emotions the most were the Galapagos Islands, but I am crazy
about the National Parks in western USA, and Lake Louise, Canada. For culture
and smiling faces, I fell in love with southeast Asia."
Anna is certified in different massage techniques, especially Traditional Thai
Massage and Foot Reflexology. "It's a passion," she admits, "and my friends and
family are very happy with this hobby of mine! I also do yoga, meditation,
and of course, every possible free moment I TRAVEL!!! It's a big world, after
all." |
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Patricio Thijssen
Program Manager, South America & Antarctica
This former flight attendant has traveled around the world. Born and bred in
Buenos Aires, Partricio is a South America specialist who manages both tours
and cruises. He also leads groups to Antarctica, which his favorite
destination. Patricio's goal is to make sure his guests have a memorable
experience, not just another trip.
Patricio is also a pilot, and he loves to fly and take long drives around
Argentina, discovering new special places that he can later share with his
travelers. |
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Lidia Usikova
Program Manager, Russia
Lydia’s warm personality is
legendary among Vantage travelers. Lydia has been introducing travelers to her native country since communist times. She is an encyclopedia of wonderful stories, and loves to share recipes. No matter what comes up, she makes everything right with kindness and a twinkle in her eye. |
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Monika Van der Drift
Program Manager, European River Cruises
A native of the Netherlands who lives in Delft, Monika loves river cruising
because the relaxed life aboard a Vantage ship gives her time to get to know
her travelers and provide that "something extra." She credits the Vantage
river fleet with "vastly improving" the quality of European river cruising. |
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Maged Wadie
Program Manager, Egypt
Program Manager and certified Egyptologist, Maged loves sharing his knowledge of Egypt’s antiquities and the nuances of Egyptian culture with Vantage travelers. Maged is a Canadian native who likes to spend his free time with his wife and two children.
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Kelly Wei
Program Manager, China
Kelly, who leads our popular China and the Yangtze River tour, gets extremely
high marks from Vantage travelers for her cheerful, easygoing personality and
for her extensive knowledge of the history, culture, and local customs of all
regions in China. When she's not leading tours, Kelly enjoys mountain climbing!
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Ally Yang
Program Manager, China
Ally was born in Shijiazhang city, capital of Heibei province. After she
graduated from Nankai University, she worked as a local and national guide for
a company based in Beijing. "I fell deeply in love with the city and the job,"
Ally comments. Two years ago, Ally joined Vantage as a program manager. "I take
great pride in introducing China to my guests. I love Xi'an as a forefather
city, which makes me feel proud. I love Guilin as a garden city that
demonstrates nature's magic. I enjoy sharing my understanding and opinions
about my country with my group. Especially, I like to share personal
experiences. My generation has lived through great changes since the 1970s." An
avid reader Ally, enjoys history, geography, finance, legend, biographies, and
business. She is also learning to play the piano. |
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Yuan Yong-Jing
Program Manager, China
A native of Beijing, Yuan leads groups on both Vantage's Extraordinary Wonders
of China and Crown Jewels of the East & West tours.
His favorite aspect of tour guiding is the interesting people he meets along
the way. Yuan's hobbies include tennis and ping-pong. |
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| *On Ocean Cruises, departures of 30 or more passengers are led by a Program Manager. |
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